Testimonial 5

At the start of our training we had no official documented daily interaction with our employees. Through learning the Daily Management System our management team now have a daily interaction and accountability for our employees and has given the employees accountability for management. The daily management system is a constant conversation between management and employees through the board. The board shows management how the processes are performing and in turn, the board shows the employees how management is removing the obstacles that cause them pain on a daily basis. We have seen individual wins in moving employee performance to higher standards. One employee moved from a consistent last place performance, that was typically half of the best performer, to a first place performance. This in turn caused the best performer to improve his performance. Now as a result our overall averages have improved across the board. We now know issues as they arise and address them as quickly as possible so they do not delay our employees. DMS gave us a jump start on our Performance Excellence training and made us very comfortable with the transition. We get regular comments from the PE trainers that most plants don’t have DMS and how affective the DMS system is.

- Bryan S., Department Manager